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I have worked for this company for almost two years they have great job opportunities but not a good pay . I was working for them but sitched contracts for another company . Once i left my previous job i tried to apply for the work at home postions for Conduent and i was informed I would have to wait six months to reapply which I thought was crazy . Needs to review the security of your connection before proceeding. The I-9 form is used to verify identity and employment eligibility, so an employer requesting that you complete one is not out of the ordinary. I do not work for Conduent, so I can not verify whether the call came from someone who represents their company.
It has taken control over my search capability. One of the worst run companies I have ever worked at. Pros & Cons are excerpts from user reviews. Certain manager to be exact) ridicules its agents in front of other people when they do not reach the target customer satisfaction percentage.
Checking if the site connection is secure
It's impossible to get time off so work and life balance is off. Trainers and management a lot of the time don't make any more money then the reps. Company in in multiple countries, so it makes sense that you are a number. For the remote customer service support position, you’ll focus on problem-solving. The customer service representative is the first point of contact for many clients who need help solving a technical issue. They provide you with an outline of exactly what they’re looking for. Follow their instructions, meet their metrics, and you should be fine because the goals are achievable.
When you join Conduent, you are engaged in creating the future – both our company’s and your own. Our people are united in their passion to make a positive difference – within their teams, communities, and society at large. This passion pushes us every day to work hard, innovate, think creatively, and solve problems. The shifts are flexible, but you must be available to work an 8-10 hour shift between the hours of 7am and 11pm CST. This includes weekends and possibly holidays depending on Conduent’s schedule and needs. It’s recommended that you have a quiet and distraction-free workspace that will allow you to meet the requirements of working remotely during your scheduled shift.
Employee Benefits
Probably one of the most terrible company. Promotions are not based on the performance of the employee. It is based on who are "close" to the management.
If you completed the usual steps for a job , and you went through verifiable channels, and now you are being offered a position, then you’re probably in the clear. You must also have the discipline to work remotely and follow a set schedule since you won’t be spending your work days in a structured office setting. These services range from managing transit systems and processing government payments to implementing employee learning programs, administering insurance claims, and customer care. This site is a total scam, and to prove it, you can't get it off your computer once it's on. I've heard that there are a lot of sham positive reviews for conduit. They also snuck it on my computer without me knowing.
General Management and Strategy
So, YES. CONDUENT IS SUCH A TERRIBLE COMPANY. AND I REGRET WORKING IN YOUR COMPANY. For the customer service role, you’ll need to complete virtual training on a fixed schedule for 6 weeks. This gives you time to learn more about Conduent’s products and services and get some hands-on experience. I worked here for a year, and I left for a reason. Company tried to act as if they care in the beginning, but you soon see you are only a number. It's easy to get written up, you can get written up for unproductivity if you are not at 98%, meaning auto logouts, and if your computer is slow there may be more.
It was "piggybacked" onto a program I was trying to download. From what I have read, it takes a professional to get rid of it. Conduit really tries to keep up with those fake fabulous reviews here, don't they? This terrible site snuck onto my pc too when downloading something else. I do have a professional that will take this off my pc and when I do, I will come back here and tell you how to do it as well.
I do feel like management could be improvement though. I recommend going directly to the higher ups because the low level supervisors just want to get away with doing the bare minimum. Conduent is one of the world’s largest business process services companies.
Read employee reviews and ratings on Glassdoor to decide if Conduit Global is right for you. Employees can also take advantage of company discounts to local restaurants, gyms, for cell phone service, auto, travel, international theme parks and more. Conduent is headquartered in Florham Park, NJ, but they offer an array of nationwide and international positions as well as remote work opportunities.
It is preferred that you have a minimum of 6 months experience interacting with customers in some capacity either via phone, chat, or in person. Ph.indeed.com needs to review the security of your connection before proceeding. Conduent as a overrall company is average . I believe if they have the ability to choose who they would want to represent their company through each city it would be better.
You would simply get in trouble for breathing. Working here is like being in prison except you have more freedom in prison. Together, we make a difference in the lives of millions every day.
Good for business and good for employees too. A Work-at-Home delivery model improves employee morale, work-life balance, and in most cases, leads to higher employee retention. I’m an Aha agent working with smart phones and other devices as such. I dislike call center jobs on principle that’s the main reason for the four star, but overall it’s a good place to work. Outsourcing company that pays extremely low wages. You accrue sick time but are penalized for using it.
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